Refund for misprints

If you have printed one document at one of our printer locations it might be the case that your printout is imperfect or not complete. In this case you will get back your money as a matter of course. For this, one member of the staff of the printer location has to confirm the faulty print. They have to sign and stamp the cover of your printout and write down the amount of your refund. Then just hand in your cover sheet at one of the locations where you can top up your print contingent and you can get your money back.

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